A new coach’s first week
Watch the swing from two coaches, pass the check, request the in-person sign-off, approve it as the owner, and watch the coach’s meter move.
Coaches train. Owners see who is ready to lead a class. HQ sees that every location coaches the HEW way, with the latest standard. That is the product you asked about, and it stands on its own. Then, if it is useful, the same foundation can show corporate what needs attention across the network, and give members a little more next to the app they already use.
Everything runs in your browser with clearly labeled sample data. Nothing is live, nothing is sent, and nothing about HEW’s current systems has been touched. Reset demo, top right, restores it all.
In this order. Use Next in the top bar, or jump to any step. Steps 2 to 5 are the LMS; 6 to 8 are optional.
One academy, seen from four seats. Each is clickable and the pieces talk to each other.
2The next lesson, assigned training, a floor-ready meter, the credential lifecycle and replies from the head coach.
3The kettlebell swing from more than one coach, chapters for faults and scaling, a knowledge check, sign-off requests and Ask HEW.
4Sign-offs with a checklist, renewals, coach questions, help from corporate and the whole team’s progress.
5Required updates to every coach at once, approved Ask HEW answers, curriculum, roles and permissions.
Not part of the LMS. Shown so you can see where it could go, scoped separately and only if HEW wants them.
6What needs attention today across the network, with drill-downs to the location and the person.
6bA stage-gated opening plan with owners, blockers and a readiness score you can check by hand.
6cRevenue, profit, members and benchmarks across franchises, collected automatically. Fictional sample figures and simulated integrations.
7An optional add-on next to the current app: PRs, milestones, challenges and coach recognition.
8What HEW appears to use, what is shown here, what could connect, and the Phase 1 scope.
Pick one and a small guide follows you through the pages, pointing at the control to use and showing what changes on the other side. A to C are the LMS.
Watch the swing from two coaches, pass the check, request the in-person sign-off, approve it as the owner, and watch the coach’s meter move.
Ask HEW answers from approved material with a timestamp, refuses to guess on pain or injury, and turns the owner’s reply into an answer for everyone.
HQ updates a coaching standard once. Every coach sees it, owners nudge the stragglers, HQ sees completion everywhere.
Corporate sees overdue training, drills into the location and the coach, and acts. Then a launch blocker, traced to its owner.
A coach finishes an assigned lesson on recognizing members. A member logs a PR in My HEW. The coach recognizes it the way the member prefers.
On the Jupiter website, a visitor picks a time on the schedule board and books. The owner confirms it and hands the first-timer to a trained coach.
A franchise submits its September financials. The system catches a duplicate, reconciles revenue, updates the location and network totals, fires an alert, Matt investigates and the executive report exports to PDF. Eight steps, all fictional sample data.
Start scenarioThe logo, colors, photos, website wording, member testimonials, Jupiter class times and contact details, used for a private concept only. Academy content is a sample for discussion.
Phase 1 is HEW Academy on its own. Command Center, franchise operations and My HEW are optional later phases, scoped separately. See the roadmap.
Not a replacement for Mariana Tek or any tool HEW uses today, and not an official HEW product. It sits next to what works and trains the people who use it.
Optional, and not a test. This is how I learn how you work so the technology fits HEW, not the other way around. Just describe what happens when someone new starts.
Answer whatever is easy. Skip the rest. Your answers stay in this browser; use the copy button to send them to me however you like.
The goal isn’t just to build HEW a better website. It’s to build HEW a digital platform worthy of the company you’ve already built.
Scott Lovel · scott@seagrapelabs.com · seagrapelabs.com · Jupiter, Florida